I am truly impressed with our Malaysian Immigration Department today. Their service has gone through a tremendous improvement since my last experience with them some 5 years back.
I took Ethan to get his passport done at the Immigration Department today, along with mine too. I remembered the last time I had mine done, I had to be in queue by 7:30a.m. or else I would not even be given a number to get my passport application processed! With a baby in tow, of course we could definitely NOT make it by 8:00a.m. So bottomline…we only reached the Immigration Department at 10:20a.m. I had already downloaded the forms to be filled up from the Immigration Department website the day before, so all I had to do was to produce the forms with the necessary photocopied documents and photos, and I was given a number immediately. The amazement never ended: I only had to wait 6 numbers before I was called. By 11:00a.m. I had completed the application process for both Ethan and me, and was told to come back at around 2:30p.m. the same day to collect our passports! 🙂
After running several other errands, we made it back to the Immigration Department at about 2:45p.m., took our numbers for collecting our passports and was outta there by 3:15p.m.! Incredible service in super fast time! Malaysia indeed BOLEH….if they try hard enough.